FAQs
How long does delivery take?
Delivery is free on every UK order. We dispatch within 1–2 working days, and most orders arrive 2–4 working days after that. See our Shipping Policy for details.
What is your return policy?
You can return items within 14 days of receiving your order, as long as they are unused and, where possible, in their original packaging. See our Refund Policy for full details.
Can I change or cancel my order?
Contact us as soon as possible, ideally within 24 hours of ordering. If your order hasn't been dispatched yet, we'll cancel it and refund you in full. Once an order has been dispatched, it can't be changed or cancelled, but you can return it under our Refund Policy.
How do I track my order?
Once your order is dispatched, we email you a tracking link. You can find the full steps on our Track your order page. Please allow up to 24 hours for tracking to become active.
My item arrived damaged or I received the wrong product. What do I do?
Email us at gadgetial@gmail.com with your order number and a photo of the issue, and we'll arrange a free replacement or a full refund. Faulty items are also covered by our 15-day guarantee.